Apartments & flats
Stair carries, lift bookings and tight corridors. A compact crew with padded dollies and a smaller truck that fits city streets.
Plan an apartment move
What we move
Three kinds of move, three crew plans
Each move type has its own crew size, truck and packing kit. Pick the one closest to yours and we will fine-tune it at the walkthrough.
Family homes
Several rooms, a garage and the things that only come out once a year. Labelled room by room so unloading follows your new floor plan.
Plan a family moveSmall offices
Desks, files and equipment moved after hours or over a weekend, with crates numbered by desk so the team is working again on Monday.
Plan an office move
How it runs
Moving day, in five chapters
Every move follows the same order, so you always know what comes next and who is responsible for it.
The walkthrough
We visit in person or by video call, room by room, and note bulky, fragile and awkward pieces.
The written estimate
You receive an itemised plan: crew size, truck, packing level, timings and what is included.
Packing & protection
Floors, banisters and doorframes are covered before the first box moves. Fragiles are wrapped on site.
The load and the drive
Heaviest pieces go first, room boxes last, so the truck unloads in the order your new home needs.
Placing & reassembly
Furniture goes where you point, beds are rebuilt, and we take the empty boxes away with us.
Packing levels
Choose how much of the packing we do
All three levels include the walkthrough, protection and careful loading. The difference is who fills the boxes.
| Included | Load onlyYou pack | Pack & loadWe pack fragiles | Full serviceWe pack & unpack |
|---|---|---|---|
| Walkthrough and itemised estimate | Included | Included | Included |
| Floor, stair and doorframe protection | Included | Included | Included |
| Furniture wrapping and blanket padding | Included | Included | Included |
| Glassware, mirrors and art packed by crew | Not included | Included | Included |
| Every room boxed and labelled by crew | Not included | Not included | Included |
| Unpacking and box removal at the new home | Not included | Not included | Included |
Not sure which level fits? Choose "Not sure yet" in the form and we will suggest one at the walkthrough.
Before we arrive
Four things that make the day shorter
Most delays on moving day come from access, not lifting. A few small arrangements in the week before keep the crew moving.
- A week beforeReserve the lift or loading bayAsk your building manager at both ends; we will share our arrival window for the booking.
- A week beforeKeep a space for the truckA clear kerb or driveway close to the door saves long carries and time.
- The day beforeDefrost and dry the fridgeEmpty, switch off and leave the door ajar so it travels dry and odour-free.
- On the morningSet aside an "open first" boxChargers, kettle, medication, bedding. It rides with you, not in the truck.
Questions
What people ask before booking
How is the estimate worked out?
From the walkthrough list: the number and size of pieces, packing level, access at both ends and the distance between homes. The written estimate shows each of these so you can see what drives the total.
Are my belongings covered while you move them?
Yes. Standard goods-in-transit cover is included with every move, and your estimate explains what it covers. If you own especially valuable pieces, tell us at the walkthrough so we can discuss extra cover.
Is there anything you cannot move?
We do not carry flammables, gas bottles, paint, chemicals, live plants over long distances, or pets. Cash, passports and jewellery should travel with you in your own vehicle.
What happens if it rains on moving day?
We move in most weather. Furniture is wrapped before it leaves the house and mats are laid at both doors. In severe weather warnings we will call you to agree whether to reschedule.
My new home is not ready yet. Can you hold our things?
Yes. We can load on your moving-out date and hold everything in our secure, dry storage until your new keys are ready, then deliver on the date you choose.
How far ahead should I book?
Three to four weeks is comfortable for most moves. Month-end and Friday dates fill first; mid-week dates are usually easier to secure at shorter notice.
Request a walkthrough
Tell us about the move
A few details are enough to start. We reply with walkthrough times, then send your written estimate afterwards.
- 1We reply with walkthrough times within one working day.
- 2We walk through the home in person or by video call.
- 3You receive a written, itemised estimate to accept or adjust.